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  • What’s a questionnaire really for anyway?
    We send out a questionnaire to each of our clients to get to know them better. We want to really know you, what you like, and what you envision when you think about looking back on your wedding. If you are thinking about a videographer, we would recommend that you take a look at our questionnaire. You can even fill it out and send it to us (it has a spot for additional questions for us at the bottom!) This helps us come up with a plan while talking/messaging with you. We also  hope that this will inspire you to start thinking of special moments and events you are sure to want/request from your videographer. (We really hope that’s us!)
  • Why do I need to sign a contract so soon?
    Once you feel like you know exactly what you want on your film and are ready to save your date, we will send you a contract. Signing your contract locks your date in with us on our calendar, and we will not book anything else that day.  We never book two shoots on the same day.  There’s too much risk of something taking too long, and honestly, filming a wedding can wipe us out! We will send you an invoice for deposit. The 10% deposit holds your date, and the rest of your remaining balance is due 60 days prior to your date. (click here to take a look at our contract)
  • Why should I pick White Lace Video?
    We are very passionate about what we do- and we try to show this in how hard we work to make each film uniquely different; tediously stylized towards every couple that we meet, from the color and mood of the film grading, to the hand created and/or licensed music picked. We are so honored to have been given the pleasure of documenting this occasion for each of our clients; thank you!
  • What happens once I’ve confirmed my date?
    As soon as your date is confirmed, we go to work.  We immediately block out that date as booked and do not accept any other bookings.  A folder is made with all information given to us at that point.  Once your questionnaire is complete, we go over the questionnaire and everything else with each other in preparation for our phone call/meeting with you.  We continue to add info to, and review the folder from the day you lock in your date to the date of your wedding, and even beyond while editing! We are going to stay in touch with you throughout your journey. We will set up our first meeting (we like to talk early on, and then again about a month before your wedding to make sure that we are still on the same page with all of the ideas and ‘must haves’ you are sure to want captured.) If we are doing a documentary style package, we will also want to get some contact info from you for a couple of people that you think we should reach out to (by phone) for quick interviews/stories. After the initial call (which goes into your folder), we will set up a date with your for our larger interview to review your storyboard and inspiration and any ideas you have!
  • How many videographers do I really need at my wedding?
    All of our packages include both of us (two videographers) for your day! **We bring 3 cameras to every wedding; the size of your guest list does not dictate the amount of filming we will use to create your story, and it never should.**  In order to showcase events and special moments like speeches and toasts, you will definitely want to see both the speech giver as well as you and your spouse’s reaction to the speech. This means you’ll need 2 videographers and two cameras! Same thing with your first look, or first dance, walking down the aisle, and don’t forget about wedding prep! (my husband and I can be at both prep areas at once, or at your reading of your letters to each other). There are two of you. There needs to be two of us.  As a team, we both bring our unique insights of small details to capture or add to the video. As a couple that has been on the bride and groom side together, and not just on the camera side, we value and understand both the Bride and Groom’s perspective.
  • Why do we need to book so early?
    Weddings are never in short supply.  Most vendors (not just video) are booking a year to a year and a half out, and most vendors try to book their annual goal before the beginning of the year!  If you are hoping for a short notice booking, you are potentially limiting yourself to just a hand full of options for vendors, and you may risk not finding anyone to fulfill a certain vendor role.  We suggest locking in all your vendors as soon as you can after picking your wedding date, and booking your venue.
  • Why doesn't White Lace Video offer raw footage?
    We totally get the desire to have the raw footage of your wedding, but there are several reasons why this is much more difficult than it seems, and with the added complexity, we have decided to remove it from our services offered. Most weddings we film end up taking up nearly half a terabyte on several expensive high speed SD cards. That data takes quite a while (sometimes more than a day) to load into our backup file systems for our editing station. It is CPU intensive so during that process we can not do much editing at all until the transfer is finished. Transferring this data again adds more time to our 'down time'. Additionally, external hard drives with fast enough speed to be feaseable to transfer this amount of data in an effecient amount of time are extremely expensive. We capture your audio seperatly from the video, and syncronize it clip-by-clip in the editing process. To try to do this to the entire bulk of footage would take an unfathonamable amount of time. There are some vendors out there who use different equipment that makes it faster for them to accomplish that sort of thing, but they also charge more due to the more expensive production equipment they use. We don't see the added cost being worth it so we keep our costs down this way. We film most of our footage in something called V-Log. LOG is a flat color profile, which basically means it crunches all of the color and contrast information down and ends up looking very dull and flat. This protects the highlights and shadows so we can better control the exposure, achieving a better looking image in the editing process. One of the last steps we do when completing your video is something called color-grading. To do this to all of the footage we capture would be more time consuming than it would be worth for you or for us. Here is an example of V-Log, converted to Rec. 709, and then color graded for thematic effect. If you just had the Raw footage, all of your footage would look like the V-Log, and be mostly unusable.
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